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My fitbit charge 5 keeps turning off, heres what I did.

by wudgg
16/01/2025
in WEARABLES
Reading Time: 2 mins read
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Okay, so, I’ve been using this Fitbit Charge 5 for a while now, and it’s been pretty good, you know, tracking my steps, sleep, and all that. But lately, it’s been acting up, and it’s driving me nuts.

The darn thing just keeps turning off by itself. I mean, I’ll be in the middle of a workout, or sometimes just walking around, and bam, it’s off. Black screen. Nothing. It’s like it just gives up on life.

At first, I thought it was the battery. Makes sense, right? Battery gets low, things turn off. But nope, that wasn’t it. I’d charge it all the way to 100%, and within a few hours, it would be dead again. It was draining super fast, like going from 30% to zero in about 3 hours one time! Crazy, right?

So, I started to troubleshoot a bit. First thing I did was give it a good cleaning. I read somewhere that dust and dirt can mess with these things, causing them to shut down. I grabbed a soft cloth and gently wiped down the whole thing, including the charging contacts.

  • Cleaned the device: Used a soft cloth to remove any dust or dirt.
  • Checked the battery: Fully charged it to see if that was the issue.

After cleaning, I charged it back up to full and crossed my fingers. But, no luck. A few hours later, it turned off again. What a headache! I thought it might be a one-off thing. It wasn’t. The fitbit keeps turning off. It’s so frustrating! I rely on this thing to keep track of my activities, and now I feel like I can’t trust it anymore.

I guess there could be other reasons why it keeps turning off. Maybe some internal issue. I’m no tech expert, so I wouldn’t know where to begin with that.

I’ve been trying to find a fix, because I really like this Fitbit, but this issue is making me consider getting something else. It’s so annoying to have it constantly turning off. I don’t want to lose all my data or miss out on tracking my progress. I decided to contact support. I will update when I have a solution.

Some things I considered:

  • Could it be a software glitch?
  • Maybe the battery is just busted, even though it says it’s fully charged?
  • Is there something wrong with the sensors?

Anyway, I’ll keep you all updated if I find a solution. Hopefully, I can get this thing working properly again.

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